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Activating a new device is done via the 'Devices' tab.


Once the 'Devices' tab has loaded you can choose 'choose New Device' from the Select Device dropdown - this will show the details that a new device needs to request activation, a QR code will also be generated that can be scanned by a new device to import the details to save the details being manually entered.

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To add a new device follow the instructions for Activating a Device


When a device has requests activation for the first time it will now appear appears in the 'Select Device' dropdown (The device will show its hardware id currently)the device will appear under the ID number shown on the app device activation screen).

Select the new device and the device details will be displayed.

Select the 'Activation Status' dropdown to select whether to activate or refuse the deviceand select Activated to allow the device to connect to the system. If Refused is selected, the device will be prevented from accessing any data on the system.


When you select a status, the 'Update Device' button will become available to indicate that there are changes to be saved.


Click on 'on Update Device' and changes will be saved, the 'the Update Device' button will be disabled when there are no changes to save.


The Device device Display name Name can also be altered from the screen to provide a user-friendly display name (by default when a device requests activation the Dispaly Name will default to the Device Hardware Id).


Warning
titleNote

Please note that currently the Remote Sampler RSComms service will need to be restarted manually before new devices function correctly. Please contact your support representative to perform this task for you.

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