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It is possible to add a new device from the Remote Sampler UI but it is much faster to perform the task directly on the database if access is available. Each of the application servers has a copy of Sql Server Management Studio Express installed that will allow you to access the database.

Once you have connected to the production database, open the LcPdas table.

 

To change any of the configuration for a given device, simply edit the field on the corresponding row. To add a new device, copy a row and past it onto the row with an asterisk. You will need to change the following fields:

  • PdaName – enter the correct name for the device
  • Workgroup – If the device is to be used for clean or waste water, enter Clean or Waste accordingly
  • FTP Password and FTP Username – Enter the correct accounts for the new device
  • HubName – Enter the correct name for the hub with which the device will be used. Live_Clean_North for devices operating out of Horsley, Live_Clean_South for devices operating out of Hanningfield, and Live_Waste for devices operating out of Leat House.

Following any changes to the database like adding new devices or editing existing devices, all application server services should be restarted (as explained earlier in this document) along with any desktop hub clients.

Note that the database should always be backed up before any changes are made to the production system.

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