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The final location in the chain of custody, representing the end destination of the journey for the collected item is shown with a red flag. Any signatures that have been collected are also displayed on-screen.
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Problems during Collection
If there has been a problem during the movement of a collected item at any stage of the custody process, this is displayed with a large yellow warning triangle. A description of the problem details will also be shown.
With the App
If a user of the Remote Sampler app records a problem with a specific item, this will appear on the custody report with a large yellow icon like the image below.
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Without the app (third-party courier)
When a third-party courier records the collection or drop-off of multiple items in one action, they are not expected to identify specific missing items as this would be impractical for large numbers of items. As a result, Remote Sampler records the difference between the expected number of items and the actual number moved by the courier. Any comments are also recorded. In this case, it is not possible for Remote Sampler to identify exactly which items are affected and each of the items that was involved in the move action is marked as a problem item. There is uncertainty over exactly which item was lost or damaged.
A detailed summary of the issue is displayed as shown below.
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Where more than one item has been moved in a single action, the Linked Item box appears at the bottom of the move record to show the other items that were moved at the same time.