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The first sign of trouble will be that a collection run will appear grayed-out or may even be missing from the Add Collection Runs screen as work is being assigned to members of the team.
To manually trigger re-extraction of a missing, incomplete or corrupt collection run, click on the Manage Collection Runs item on the menu bar and then click the Repeat Collection Run Extraction button.
When the Manual Run Extraction screen appears as below, scroll it will automatically open showing the full list of collection runs that have been extracted from LIMS for the current day. To see collection runs from a different day, adjust the date range at the top of the screen and click the Refresh button.
Collection runs that have failed to extract from LIMS correctly are highlighted in red. Scroll through the list of collection runs to find the given collection run that is neededto be re-extracted. Click the run to highlight it and then click OK.
Re-Extract Selected.
Once this has been confirmed, the system will take several minutes to extract a new version of the missing collection run. When the run re-extraction is complete, the screen will automatically refresh.
When the Add Collection Runs screen is reopened, the new collection run should appear at the end of the list.
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You can select more than one collection run by holding down the Ctrl key on the keyboard when selecting rows. |