It is possible to To add a new device from the Remote Sampler UI but it is much faster to perform the task directly on the database if the system, database access is available. Each of the application servers has a copy of required. Using Sql Server Management Studio Express installed that will allow you to , access the database for the particular environment (test/production) of Remote Sampler for which the new device is to be added.
Once you have connected to the production database, open the LcPdas table.
To change any of the configuration for a given device, simply edit the field on the corresponding row. To add a new device, copy a row and past it onto the row with an asterisk. You will need to change the following fields:
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Following any changes to the database like adding new devices or editing existing devices, all application server services should be restarted (as explained earlier in this document) along with any desktop hub clients.
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Note that the database should always be backed up before any changes are made to the production system. |